Our Customer Service Support Center is staffed by knowledgeable representatives who can answer your questions, help you open an account, fix a problem, or connect you with a bonded broker to take your order.
Send Us an Email
Send us an email anytime:
Our offices are staffed from 8:00 a.m. to 6:00 p.m. (CST) Monday through Friday, excluding holidays. We strive to respond to every email we receive within hours, but typically do so in less.
Give Us a Call
Our support team is standing buy to answer your calls Monday-Friday, 8:00 a.m. to 6:00 p.m. (CST), excluding holidays:
Toll free US/Canada:
International outside the US:
Answers to Common Questions
Find the answers to your questions, which includes the entire process of opening and funding an account. Including all the rules for buying and selling precious metals, going to the Brink’s Vault for appointments, shipping, and much more.
Reach Us by Mail
To send a check, account application, or other documents by mail or courier please contact your broker at Miles Franklin.